What sets FAR apart from other firms is our commitment to process. Everything at FAR, from our sales and marketing processes, to network planning and deployment, to technical support and monitoring is systematized. But we also believe that every customer is unique. So we use a method that is both systematized and intelligent adaptive.
The FAR.Method starts with a business solutions analysis, followed by any necessary assessments, followed by a detailed proposal. The proposal will provide you with a clear statement of what FAR will be providing and a list of costs for your evaluation.
Once the initiation phase is complete, FAR starts planning. We create a project based on the proposal, identity key phases, create task checklists and assign each task to a FAR employee. Once the plan is ready, we confirm and revise it with the customer.
Once the plan has customer approval, FAR executes. Each task is checked to ensure that every network deployment, every resolved technical support ticket and every unified communications installation is up to FAR’s standards and meets customer expectorations’.
Once a FAR solution is in place, FAR network technicians monitor it on an on-going basis and provide 24/7, 365 support. On the business side of things, FAR keeps in close touch with each of our customers to ensure that their information technology optimally meets their business challenges.
The process is simple and systematic, but flexible and adaptive to meet the challenges of FAR’s customer’s most effectively.