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Getting ready to VoIP: Building your evaluation checklist
As this series of articles explains, many small and medium businesses are grappling with the choice of whether to adopt VoIP...

ADTRAN and Objectworld: What the deal means for customers
An unusual blog for me (since I’ll typically focus more on marketing), but I wanted to talk a bit about ADTRAN’s purchase of Objectworld...

Help your employees save up to 30 minutes a day and respond to customers more quickly and more professionally with unified communications. With unified communications, faxes, voicemails and emails converge to your Microsoft® Outlook inbox. Employees can get office voicemail on their Blackberries and listen to their emails using text-to-speech.
Reduce long distance call costs, eliminate redundant phone and fax lines, and help your business cut operational costs every month. FAR can help you reduce 25 regular phone lines to 2 and help you save as much as 50% on your monthly telecommunications costs.
Streamline customer service with phone-based self-service. Add self-service information to your phone system, allowing you to provide information 24/7, 365 at your customer’s convenience with FAR.